Download: How Quest Diagnostics is using its connection to the US population to increase trial participation

The Sixth Sense of CX with NICE ENLIGHTEN

With its broad connections to patients, care teams, health plans, pharma, and the clinical trial industry overall, Quest Diagnostics is leading the transition to decentralized clinical trials. Read this article to learn how, and why that’s a win for pharma and patients alike.

    • Patients want trials that are relevant and close to them: the days of moving the patient to the PI or to a clinical trial institute are over


    • Hybrid or direct-to-patient models allow for different clinical trial designs with the patient at the center


    • Data-enriched trial planning and multi-faceted analyses for patient recruitment outreach can help predict who is going to enroll and who is going to stay in a trial


    • Digital experiences and convenient access support the rise of the healthcare consumer


    • The power of the lab is unlocked by linking to other information, then standardizing, normalizing, federating, and translating it into a deidentified, secure format.

Download the article and learn more about the future of clinical trials at


Download the article to learn more

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