Retail shopping analysis COVID-19 Impacts

The Sixth Sense of CX with NICE ENLIGHTEN
• Post COVID-19 has led to more shopping interaction • Keep budgets high in categories including Home & Garden, Exercise & Fitness, Recreation, Hobbies & Leisure, and Home Goods • Take advantage of top categories where it aligns with your product inventory • CPC has lowered across most categories, raise bids to capture top product categories

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