The Higher Ed Playbook

The Sixth Sense of CX with NICE ENLIGHTEN

An IT revolution is achievable. See how three universities put their web infrastructure on the Dean’s List!

 

Running a university IT department can be complex and challenging, especially since you’re likely working with limited resources and a less-than-cutting-edge infrastructure.
But an IT revolution is achievable. Regardless of the size of your team (and budget), you can provide the same quality, reliability, and flexibility to every stakeholder.
The three universities in this ebook each took a unique approach to evolve their IT departments. But their stories share some key commonalities that every successful plan needs.

 


What you’ll learn:
•  How ASU created a self-serve development framework
•  How Yale University became a leader of the open web
•  How the University of Pennsylvania balanced standardization with flexibility for its stakeholders

Fill the form to learn more

What CMS are you currently using?

Which of the following, if any, apply to you? Please select all that apply
I am able to quickly and easily deploy changes to my website
Being able to quickly and easily publish changes to my website would allow me to meet our team goals
We follow an agile marketing methodology
Our team is able to drive value from our website
None apply
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